I didn’t really appreciate what it must be like to have a car breakdown when you’re towing a caravan until last weekend. I was away with the family on a trip to the Derbyshire Peak District, and when we ground to a halt about a mile from a roundabout there seemed to be no apparent reason. Thirty minutes later we were close enough to the front of the queue to see what had happened – a stationary caravan, a 4x4 with the bonnet up and a very stressed-looking mum and two kids standing on the verge. Dad was nearby, on the phone and presumably talking to his breakdown cover provider. Traffic was filtering slowly from two lanes into one to get round the blockage they were causing.
A clue to the reason why the mother was looking so stressed came from the group of young lads a couple of cars ahead of us, who were clearly shouting something unpleasant and unnecessary out of window at her. All I could see was her hanging on to her kids tightly and I could lip-read the word ‘sorry’ in her reply. Taking your frustration on someone who has broken down seems a bit stupid to me; I’m sure there’s a hundred places that family would rather have been than causing a tailback. And given the black smoke that was belching from the back of the lads’ ageing car, I would have thought the tables could have been turned at any point.
Great service, very quick and efficient. Technician was courteous, the customer service team kept us informed at all times of arrival time and technic...
Stuart
1 Days Ago
I had to call someone on a very frosty day and was impressed with how quickly someone arrived, around 30-45 mins. My car decided to breakdown on my mo...
MRS MURRAY
2 Days Ago
I contacted Start Rescue via their app. The process was very quick and easy and I received an immediate response. I was contacted by the recovery cont...
Rob Griffiths
2 Days Ago
Car wouldn't start. Short delay in assistance arriving, but kept informed throughout. Mechanic quickly identified the problem, eliminated other causes...
Steven Larsen
3 Days Ago
My car broke down on the way to work,I stopped just after a roundabout near some traffic lights,felt vulnerable being in car on my own with traffic co...
Dawn Ellis
4 Days Ago
Start Rescue 3 star policy. Suffered Breakdown on the 23 December 2024.they provided recovery service. Due to everyone been shut for seasonal holidays...
Ray Miller
5 Days Ago
App works very effectively. Kept informed as to time of recovery. Call from breakdown operator to discuss issues.
George Stoker
6 Days Ago
First rate service
Ian Calder
6 Days Ago
Ady was amazing 10/10 service was at the site really quickly ! was really genuine and a nice block . My experience with star rescue has been nothing s...
Poppy North
6 Days Ago
Start rescue are brilliant, had a breakdown recently and they dealt with it professionally and promptly, arranged collection and delivery to local gar...
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